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Broker Market Share Hits 81%: What It Means for Borrowers

ADS Team

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August 27, 2026

6 days ago

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In short: Brokers wrote 81.0% of new residential loans in the March 2026 quarter - a record. The shift reflects how much lender policy now varies: with borrowing capacity differing by $200,000 between lenders on identical inputs, knowing which lender to approach has become more valuable than negotiating rate.

Key takeaways

  • Brokers now write more than three quarters of new residential loans.
  • A best interests duty legally requires them to act in your interests.
  • They are paid by the lender, typically upfront plus trail.
  • Their main value is policy knowledge, not rate discounts.

Why the share keeps rising

  • Policy complexity. Lender assessment differences now materially change what you can borrow.
  • Panel access. A broker can compare dozens of lenders; a branch offers one.
  • Best interests duty, which applies to brokers and not to bank staff.
  • Time - one application process rather than several.

How they are paid

Lenders pay an upfront commission at settlement and a trail commission over the life of the loan. You do not pay directly in most residential transactions.

Commission is broadly standardised across lenders to reduce the incentive to steer you, and clawback provisions mean a broker repays commission if the loan is refinanced quickly.

Getting value from one

  1. Ask how many lenders are on their panel and how many they recommended.
  2. Ask specifically why this lender, in policy terms.
  3. Ask what your borrowing capacity is with two or three alternatives.
  4. Ask them to disclose commission - they must if you ask.

Frequently asked questions

Does a broker cost me anything?

For most residential loans, no - the lender pays. Some brokers charge fees for complex commercial or specialist work, which must be disclosed up front.

What is the best interests duty?

A legal obligation, in force since 2021, requiring mortgage brokers to act in the consumer's best interests and prioritise those interests over their own. Bank staff are not subject to it.

Will a broker get me a better rate?

Sometimes, through volume discounts. The larger value is usually getting approved at all, or borrowing more, by matching you to the right lender policy.

Related reading

Sources

  • Industry Intelligence Service report — MFAA
  • Regulatory Guide 273: Best interests duty — ASIC

Information current as at 2 September 2026.

General advice warning: This article contains general information only. It does not take into account your objectives, financial situation or needs, and it is not personal credit or financial advice. Consider whether it is appropriate for you and seek advice from a licensed credit representative before acting.

Any interest rate shown is an example only and is not an offer of credit. Where a rate is quoted, the applicable comparison rate is available from the relevant lender and should be considered alongside it.

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